We are here to help
Our customer support team is available to assist with order questions, shipping inquiries, product information, and refund requests. We strive to respond to all inquiries within 24–48 business hours.
Phone: +1 (507) 448-8190
Address: Lakeland FL, 33804
Website: gelatimesculpt.com
For questions about your order status, tracking information, or delivery timeline, please have your order confirmation email ready when contacting support. Your order number and the email address used at checkout will help us locate your order quickly. Standard domestic shipping takes 5–7 business days from the fulfillment center.
Every order of Gelatine Sculpt is backed by a 60-day money-back guarantee. If you are not satisfied with your results for any reason, you may request a full refund within 60 days of your purchase date. To initiate a return, contact our support team with your order number. You may return even empty bottles. Refunds are processed within 5–7 business days after return receipt is confirmed.
Please note: the 60-day guarantee applies only to purchases made through the official Gelatine Sculpt website. Purchases from unauthorized third-party sellers (Amazon, eBay, etc.) are not eligible for refunds through our customer service.
For questions about ingredients, dosage, interactions with medications, or suitability for specific health conditions, we recommend consulting your healthcare provider. Our customer support team can provide general product information but cannot offer medical advice. Detailed ingredient information is available on our ingredients page.
For press, media, partnerships, or business inquiries, please contact us by phone at +1 (507) 448-8190 and specify the nature of your inquiry. We welcome opportunities to share information about Gelatine Sculpt and the science behind natural GLP-1 support.
If you have purchased Gelatine Sculpt from an unauthorized seller and received a product that appears counterfeit — different packaging, different ingredients, different taste, or missing quality seals — please report it to our support team immediately. Counterfeit supplements may contain unverified ingredients and do not meet our quality standards. We take product authenticity seriously and actively work to prevent unauthorized distribution.